Terms & Conditions

1. Acceptance of Terms

By accessing or using this website, sending an inquiry, submitting an RFQ, contacting us through WhatsApp or email, or using any information from this website, you agree to these Terms & Conditions. If you do not agree, please stop using this website.

2. Company Information

This website is operated by PT. Tremco Trinusa. The website provides company information, product category information, brand-related information, industrial application references, RFQ guidance, contact details and inquiry channels for industrial buyers.

3. Website Content and Product Information

Product descriptions, images, specifications, application notes, brand references, technical keywords and other content on this website are provided for general information, buyer navigation and inquiry support purposes only.

• Product specifications may change without prior notice.
• Images may be illustrative and may not represent exact stock, model or configuration.
• Brand names, trademarks and product names belong to their respective owners.
• Final product suitability must be confirmed based on actual application, datasheet, model and technical requirement.

4. RFQ, Quotation and Commercial Discussion

Sending an RFQ, WhatsApp message, email or contact form does not automatically create a binding sale, supply agreement or purchase commitment. Any quotation, price, availability, delivery lead time, payment term, warranty condition or commercial arrangement must be confirmed in official written communication issued by PT. Tremco Trinusa or its authorized representative.

5. Product Availability, Price and Lead Time

Product availability, price, stock status, delivery schedule, import lead time, currency impact and supplier confirmation may change at any time. PT. Tremco Trinusa reserves the right to revise or withdraw information, quotation or commercial indication when supplier, principal, logistics, exchange rate, technical condition or market situation changes.

6. Buyer Responsibility

Buyers are responsible for providing accurate and complete information before requesting quotation or purchasing products.

• Brand or maker name.
• Exact part number, model, item code or product reference.
• Quantity, urgency and delivery requirement.
• Application, machine type, voltage, specification or technical requirement.
• Photos, datasheets, drawings, BOM or nameplate references where available.

7. Technical Suitability

Any technical suggestion, product matching, equivalent product discussion, application reference or sourcing direction is provided based on information available at the time of discussion. Final suitability, compatibility, installation, commissioning, safety and compliance must be checked by the buyer, end user, engineering team, machine owner or qualified professional.

8. Third-Party Brands, Links and References

This website may mention third-party brands, products, manufacturers, principals, suppliers or external links. Such references are used for product identification, inquiry direction, sourcing support or application explanation. PT. Tremco Trinusa does not control third-party websites and is not responsible for their content, availability, privacy practices or terms.

9. Intellectual Property

Website content, layout, copywriting, design, graphics, structure and original materials are protected by applicable intellectual property laws unless otherwise stated. You may not copy, reproduce, modify, distribute or commercially use website content without written permission from PT. Tremco Trinusa.

10. Limitation of Liability

PT. Tremco Trinusa strives to provide accurate and useful information. However, we do not guarantee that all website content is free from error, omission, interruption or outdated information. To the maximum extent permitted by applicable law, PT. Tremco Trinusa shall not be liable for indirect, incidental, consequential, commercial or operational losses arising from website use or reliance on website information.

11. Privacy

The use of personal data submitted through this website, WhatsApp, email, contact forms or RFQ communication is explained in our Privacy Policy. Please read the Privacy Policy at: https://www.tremco.co.id/privacy-policy/

12. Governing Law

These Terms & Conditions are governed by the laws and regulations applicable in the Republic of Indonesia. Any dispute should first be resolved through good faith discussion. If resolution cannot be reached, dispute handling will follow the applicable legal process in Indonesia.

13. Updates to These Terms

PT. Tremco Trinusa may update these Terms & Conditions from time to time. The latest version will be published on this page with the effective date shown above. Continued use of the website after updates means you accept the updated terms.